AirHelp, a Europe-based company that assists people in pursuing such claims, today announced two new bots to further automate its operations and sift through the monumental number of requests it receives.
AirHelp provides a free website people can use to determine if they are eligible for a refund from their airline. Founded in 2013 as a Y Combinator-backed startup, AirHelp claims to have aided more than 7 million people in processing airline compensation worth almost $930 million in total. The company, which operates in 30 countries, including the U.S., only takes a cut when a customer has been successfully reimbursed by the airline.
Read more in VentureBeat.